Our support
Editor and integrator of digital and omnichannel solutions for retail
We support you throughout your project: advice on the journeys and uses, conception and design of the solution, customization and integration with your IS, deployment and maintenance in operational conditions. “
Conception & UX Design
- Advice on new digital and omnichannel concepts and uses in retail, on new customers or salesperson journeys in store
- Ergonomics and design of solutions, co-design workshops
- Integration of customized features Solution conception
- Training of store teams, e-learning module
- Customer communication, ROI measurement
IT & hardware integration
- Smooth integration with your IT (e-commerce site, PIM, ERP, loyalty program, CRM)
- Hardware integration (mobile terminals, kiosks or interactive screens, printers, cash drawers, barcode readers)
- Integration of terminals and payment solutions (Adyen, Ingenico, Verifone, Hipay, Nepting, Stripe, Payzen, Paypal,...)
- Up-to-date functional documentation
Supervision & operation
- Microservices architecture, SaaS
- Integration and continuous deployment, quality and acceptance testing
- Operation, supervision and alerting tools
- Monitoring tools and log centralization
- Helpdesk support
Our customers
- Marionnaud
- Mobile payment software
- A solution that allows our in-store sales staff to cash in anywhere, at an advice point or on the move, and to process all omnichannel paths (e-booking, customer orders, ship from store).
- Omar El Ferachi, Project Director
Users club
On a regular basis, we gather our KeyBUILD New Retail omnichannel platform users club. This is an opportunity to share our news, our roadmap, and our vision for KeyBUILD New Retail. A precious and friendly moment!