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The essential Order Management System for omnichannel retail, for optimal order management and never missing a sale again!


The essential Order Management System for omnichannel retail, for optimal order management and never missing a sale again!

Are you looking to boost your sales with new omnichannel strategies (range extension, click and collect, ship from store)?
To unify your inventory and expand the possibilities of ordering endlessly and eliminate stockouts?
To improve your customer order management: enhance reliability, speed up and track your delivery times?
To optimise your logistics costs?
Embrace more responsible order delivery?
To implement omnichannel in-store while simplifying and facilitating your team’s tasks?

KeyOMS, Keyneo's Order Management System, is the answer to these challenges.

Keyneo's Order Management System: KeyOMS

A booster for your omnichannel profitability, providing mastery and real-time access to all stocks, orchestration, and management of omnichannel orders.

KeyOMS Features

Unification of stocks between all your storage locations (stores, warehouses, suppliers, remote stocks, etc.)
  • Automatic assignment based on rules
  • Order marketplace
  • Priority rules
  • Order split
  • Sorting
  • Filters
  • Order tracking and workflow
  • – in-store order preparation
  • picking
  • Withdrawal management
Returns and refunds management
Integration and connection with Transport Management System (TMS) and Warehouse Management System (WMS) solutions
Integration with the e-commerce website (inventory and orders)
Integrated appointment booking module

KeyOMS strengths:

For which journeys?

Our customers KeyOMS

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Our customers

Les nereides
Ikea sapin
Ikea food
  • Verbatims Nereides
  • Les Néréides
  • We chose Keyneo for our OMS because it was open and allowed us to apply our own specific business rules. The intuitiveness of its back office and the mobile version are very much appreciated by our headquarters and store teams alike.
  • Enora Gueguen, Product Manager
  • verbatim-centrakor-keyneo
  • Centrakor
  • OMS
  • The pilot phase has been very order management system and picking solution are easy to set up and easy to set up and get to grips with. The solution meets our needs... We've had very good feedback from our store teams !
  • The project team, Centrakor

Why choose us?

One retail ahead

Since 2007, we've been experts in New Retail. As pioneers, we're constantly accompanying new uses and new sales paths. We have invested over 11,250 days in the development of our platform. Oh, and we're also committed to research: we devote almost 30% of our sales to R&D.

Customizable, ergonomic

Our platform covers 80% of your needs: we adapt to your specific requirements and environment, not the other way around! Designed by users for users, our solution is mobile-first and ergonomic. It can be adapted to your specific needs through co-creation workshops.

Agile architecture

Our KeyBUILD New Retail omnichannel platform is 100% API-enabled, agile & modular, enabling us to easily deploy your new sales paths It integrates easily with the other building blocks of your information system.

Editor and integrator

We are your single point of contact. We're with you every step of the way, advising you on how you'll use the system, designing the solution, customizing it and integrating it with your information system, deploying it and maintaining it in operational condition. We take charge of connections with your tools, adapting to your environment. In this way, we minimize the workload on your IT teams.

Our support

We support you throughout your whole project: advising you on customer and sales paths, designing the solution, customising and integrating with your existing IT. We provide full maintenance.

Contact us

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Lille – Paris – Aix-en-Provence
+33 3 62 64 81 31
Lille – Paris – Aix-en-Provence
+33 3 62 64 81 31