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Mobile appointment scheduling solution. Plan your customers' in-store visits for personalized service or to smooth traffic flow during peak periods.


Mobile appointment scheduling solution. Plan your customers' in-store visits for personalized service or to smooth traffic flow during peak periods.

Are you looking to provide personalized assistance (as personal shopping or after-sales service)? To ensure the availability of your sales staff for selling additional services (financing offers, etc.)? To manage in-store traffic during a specific period and offer appointment slots ?

KeyMEET is Keyneo's solution for organizing in-store appointments.

User-friendly for both your customers and your salespeople, KeyMEET provides the ability to finely configure your store’s availability, quotas, and specificities.


The features of KeyMEET

  • Administration (eligible stores, addresses, opening hours, services)
  • Configuration of available services, time slots, and appointment quotas per slot/day
  • Configuration of salesperson availability
  • Visualization of appointments and customer information
  • Appointment workflow management
  • Statistics
  • Selection of store/service
  • Selection of date and time slot
  • Receipt of confirmation/reminder messages for appointments


For what uses?


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Our customers

  • Micromania
  • Micromania Zing
  • In-store appointment
  • Well done Keyneo for the speed of implementation and the adaptation of the solution to our needs.
  • Samuel Vandamme, e-commerce manager at Micromania Zing

Why choose us?

One retail ahead

Since 2007, we've been experts in New Retail. As pioneers, we're constantly accompanying new uses and new sales paths. We have invested over 11,250 days in the development of our platform. Oh, and we're also committed to research: we devote almost 30% of our sales to R&D.

Customizable, ergonomic

Our platform covers 80% of your needs: we adapt to your specific requirements and environment, not the other way around! Designed by users for users, our solution is mobile-first and ergonomic. It can be adapted to your specific needs through co-creation workshops.

Agile architecture

Our KeyBUILD New Retail omnichannel platform is 100% API-enabled, agile & modular, enabling us to easily deploy your new sales paths It integrates easily with the other building blocks of your information system.

Editor and integrator

We are your single point of contact. We're with you every step of the way, advising you on how you'll use the system, designing the solution, customizing it and integrating it with your information system, deploying it and maintaining it in operational condition. We take charge of connections with your tools, adapting to your environment. In this way, we minimize the workload on your IT teams.

Our support

We support you throughout your whole project: advising you on customer and sales paths, designing the solution, customising and integrating with your existing IT. We provide full maintenance.

Contact us

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Manage in-store traffic with an online appointment scheduling system

Want to control in-store traffic? Organize exclusive meetings between your salespeople and customers, for personalized advice, for example? Consider the in-store appointment! KeyMeet, our appointment scheduling and queue management module, makes this possible. Available independently or directly integrable into your website, its interface and usability can be fully customized according to your needs!
These two in-store customer flow management modules allow you to anticipate their arrival and, consequently, organize yourself to welcome them personally.