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KeyMEET
Mobile appointment scheduling solution. Plan your customers' in-store visits for personalized service or to smooth traffic flow during peak periods.
Home / Our platform / Appointment and queue management
KeyMEET
Mobile appointment scheduling solution. Plan your customers' in-store visits for personalized service or to smooth traffic flow during peak periods.
Are you looking to provide personalized assistance (as personal shopping or after-sales service)? To ensure the availability of your sales staff for selling additional services (financing offers, etc.)? To manage in-store traffic during a specific period and offer appointment slots ?
KeyMEET is Keyneo's solution for organizing in-store appointments.
User-friendly for both your customers and your salespeople, KeyMEET provides the ability to finely configure your store’s availability, quotas, and specificities.
THE APPOINTMENT SCHEDULING APPLICATION BY KEYNEO: KeyMEET
The features of KeyMEET
Back office
- Administration (eligible stores, addresses, opening hours, services)
- Configuration of available services, time slots, and appointment quotas per slot/day
- Configuration of salesperson availability
For stores through an application or back-office.
- Visualization of appointments and customer information
- Appointment workflow management
- Statistics
For customers via your website or mobile application (API available or mini-site access)
- Selection of store/service
- Selection of date and time slot
- Receipt of confirmation/reminder messages for appointments
THE STRENGTHS OF KEYMEET
- Specially designed for the store
- Multi-OS (Android, iOS, web) and Multi-device (mobile, tablet, desktop)
- Modular solution compatible with your IT system and/or our complementary solutions KeyPOS, KeyOMS, KeyVENDOR
- 100% cloud platform with APIs
- Saas mode
- Ergonomic and intuitive
- Natively omnichannel
- Rapid implementation timeframe
For what uses?
Personal shopper
Offer a premium service of assistance and advice to your clients.
Manage the crowd in your stores
Have a star product? Schedule in-store visits for smoother operations!
Services
Offer your services by appointment, either through video or in-store. Customer service, additional sales (financing offers, etc.), alterations...
Additional Sales
Financing offers, alterations, etc...
OUR KeyMEET CLIENTS
- Micromania Zing
- In-store appointment
- Well done Keyneo for the speed of implementation and the adaptation of the solution to our needs.
- Samuel Vandamme, e-commerce manager at Micromania Zing
Why choose us?
One retail ahead
Since 2007, we've been experts in New Retail. As pioneers, we're constantly accompanying new uses and new sales paths. We have invested over 11,250 days in the development of our platform. Oh, and we're also committed to research: we devote almost 30% of our sales to R&D.
Customizable, ergonomic
Our platform covers 80% of your needs: we adapt to your specific requirements and environment, not the other way around! Designed by users for users, our solution is mobile-first and ergonomic. It can be adapted to your specific needs through co-creation workshops.
Agile architecture
Our KeyBUILD New Retail omnichannel platform is 100% API-enabled, agile & modular, enabling us to easily deploy your new sales paths It integrates easily with the other building blocks of your information system.
Editor and integrator
We are your single point of contact. We're with you every step of the way, advising you on how you'll use the system, designing the solution, customizing it and integrating it with your information system, deploying it and maintaining it in operational condition. We take charge of connections with your tools, adapting to your environment. In this way, we minimize the workload on your IT teams.
Our support
Contact us
Manage in-store traffic with an online appointment scheduling system
Want to control in-store traffic? Organize exclusive meetings between your salespeople and customers, for personalized advice, for example? Consider the in-store appointment! KeyMeet, our appointment scheduling and queue management module, makes this possible. Available independently or directly integrable into your website, its interface and usability can be fully customized according to your needs!
These two in-store customer flow management modules allow you to anticipate their arrival and, consequently, organize yourself to welcome them personally.